Refund policy

Digital Product Refund Policy Printly sells digital printable products. Because digital files cannot be physically returned after download access is provided, all sales are generally final. If you purchased the wrong item, cannot access your download, received the wrong file, or the file is defective, contact us through the Contact page with your order number. We will help restore access, resend the correct download, replace the file, or review the order for a refund when appropriate. Refund requests are reviewed case by case. Approved refunds are returned to the original payment method. Bank or payment-provider processing times may vary. No physical returns are required or accepted because Printly products are delivered electronically.